Effective & last updated: October 5, 2026
Effective date: October 5, 2026
Last updated: October 5, 2026
These Terms of Service ("Terms") are an agreement between you and Spraydaddys Inc. ("Spraydaddys," "we," "us," or "our"), 928 S. Broadway #254, Los Angeles, CA 90015. They govern your use of spraydaddys.com (the "Website") and the pressure washing, soft washing, roof cleaning, gutter cleaning, driveway and sidewalk cleaning, deck and patio cleaning, commercial pressure washing, and related exterior cleaning services we provide (the "Services").
Please read Section 21 carefully. It contains an agreement to resolve disputes through informal negotiation and then binding individual arbitration or small claims court, and a waiver of class actions. You can opt out of arbitration within 30 days, as explained in that section.
1. Acceptance of these Terms
By using the Website, requesting a quote, booking a job, or allowing us to perform Services at your property, you agree to these Terms. If you are booking on behalf of a business, HOA, landlord, or property owner, you confirm that you have authority to bind them, and "you" includes that organization or owner. If you do not agree to these Terms, please do not use the Website or our Services.
If you sign a separate written quote, work order, or service agreement with us, that document and these Terms apply together. If they conflict, the signed document controls for that job.
2. Use of the Website
You may use the Website for personal, non-commercial purposes, such as learning about our services, estimating costs, and contacting us. You agree not to:
- submit false, misleading, or someone else's information in our forms;
- send spam, automated submissions, or malicious code;
- attempt to gain unauthorized access to the Website or its hosting servers, or interfere with their operation;
- scrape, copy, or republish Website content in bulk; or
- use the Website in any way that violates applicable law.
We may change, suspend, or discontinue any part of the Website at any time. How we handle information you submit is described in our Privacy Policy and Cookie Policy.
3. Quotes and estimates
Online price calculator
The price calculator on our pricing page provides a non-binding estimate only. It runs in your browser using the information you enter and typical pricing for our services, such as house washing from $299, roof cleaning from $399, gutter cleaning from $149, driveway and sidewalk cleaning from $179, and deck and patio cleaning from $199. It cannot see your property, so it is not an offer or a contract.
Final pricing
Your final price is set after we inspect the property, in person or through photos you provide, and is confirmed in a written quote. Factors that can change the price include actual square footage, number of stories, roof pitch and material, surface condition, the degree of mold, algae, oil, or rust staining, access difficulty, water availability, water recovery requirements, and any added services you request.
Quote validity and changes
- Written quotes are valid for 30 days from the date issued, unless the quote says otherwise.
- If conditions on the day of service differ materially from what was described or shown to us, or you ask for additional work, we will explain the change and get your approval before doing extra work at an adjusted price.
- Commercial pressure washing is priced by custom quote, and may be based on square footage (from $0.12 per sq ft), frequency, and site requirements.
- Promotions, including our 15% new-customer discount for text signups, cannot be combined unless stated, have no cash value, and apply only to the services and dates described in the offer.
4. Scheduling and appointments
A job is scheduled once we confirm a date and arrival window with you by phone, text, or email. Arrival windows are estimates; traffic, weather, and earlier jobs can affect timing, and we will let you know if we are running late. You do not need to be home for most exterior work, provided we have access and the information we need. Someone authorized must be reachable by phone during the job in case questions come up. One of our owners is on site at every job.
5. Customer responsibilities
To help us work safely and get the best results, you agree to do the following before we arrive:
- Water access. Provide access to a working outdoor spigot (hose bib) with adequate water pressure and flow, unless we have agreed to bring our own water supply. Water used during the job is supplied at your cost unless otherwise agreed.
- Close windows and doors. Close and latch all windows, doors, vents, and pet doors in the work areas. Let us know about any windows that do not seal properly, missing screens, or known leaks.
- Move vehicles and belongings. Move cars, boats, and trailers out of the driveway and away from work areas, and move patio furniture, grills, planters, toys, rugs, and decorations where practical.
- Pets and people. Keep pets indoors or away from the work area for the duration of the job, and keep children and others clear of equipment, hoses, and wet surfaces.
- Access. Unlock gates, provide gate codes, and make sure we can reach all areas to be cleaned. Notify us of any HOA, building, or parking rules.
- Fragile and sensitive items. Tell us in advance about anything delicate or valuable near the work areas, such as outdoor electrical outlets or fixtures, lighting, security cameras, solar panels, antique or hand-painted surfaces, fresh paint or stain, newly planted landscaping, koi ponds, and water features.
- Known conditions. Tell us about any known damage or weak areas, including loose or peeling paint, oxidized (chalky) paint or siding, failed or cracked caulking, cracked or broken roof tiles, loose gutters, rotting wood, etched or spalled concrete, and previous sealant or coatings.
- Accurate information. Give us accurate information about the property and the work you want, and confirm you own the property or have the owner's permission for the work.
If we cannot start or complete the job because these steps were not taken, we may reschedule and the cancellation terms in Section 7 may apply.
6. Weather and rescheduling
Exterior cleaning depends on the weather. We may reschedule if there is rain, high wind, extreme heat, a red-flag or other public safety warning, or any condition that would make the work unsafe or affect results (for example, wind that could carry overspray onto vehicles or neighbors' property). We will contact you as early as possible and offer the next available date at no charge. Our decision to reschedule for weather or safety reasons is final, and rescheduling for these reasons does not create any liability on either side.
Natural re-soiling after the job, such as dust, pollen, bird droppings, tree sap, or rain splash, is not a defect in our work.
7. Cancellations by you
You may cancel or reschedule an appointment at no charge with at least 48 hours' notice before your scheduled arrival window. Cancellations with less notice, no-shows, and lockouts (where we arrive and cannot access the property or water) may result in a trip fee, loss of a deposit to the extent of our actual costs, or both, as described in our Satisfaction Guarantee & Cancellation Policy and your written quote. Commercial projects may have different cancellation terms stated in the commercial agreement.
Nothing in these Terms limits any cancellation right you have under California law, including any right to cancel a home solicitation contract within three business days where that law applies. If such a right applies to your purchase, we will provide the required notice.
8. Payment terms
- When payment is due. Unless your written quote or commercial agreement says otherwise, payment for residential Services is due upon completion of the job. We will send an invoice by email or text.
- How to pay. We accept credit and debit cards, ACH bank transfer, and checks. Card and ACH payments are processed by third-party payment processors through secure invoice links. We do not accept payments on the Website itself.
- Deposits. Most residential jobs require no deposit. Larger residential jobs and commercial projects may require a deposit as stated in your quote and in our Satisfaction Guarantee & Cancellation Policy. Any residential deposit will not exceed what California law allows.
- Commercial accounts. Approved commercial accounts may be invoiced on net terms stated in the commercial agreement.
- Late payments. If an invoice is not paid within 30 days of its due date, we may charge a late fee or interest, at the rate stated on your invoice or quote, and in no case more than the maximum allowed by law. Returned checks or reversed payments may incur a returned-payment fee as permitted by law. We may suspend future Services on past-due accounts and refer unpaid balances to collection, and you agree to pay reasonable costs of collection where permitted by law.
- Billing disputes. If you believe an invoice is wrong, please contact us within 30 days of the invoice date so we can review it. Disputing a charge with us first does not limit any right you have with your card issuer or bank.
9. Satisfaction guarantee
We stand behind our work. If you are not satisfied with an area we cleaned, let us know within the time stated in our Satisfaction Guarantee & Cancellation Policy and we will come back and re-clean that area at no charge, within reason. Some stains, such as heavy mold staining, rust, efflorescence, deep oil penetration, and etching, sometimes cannot be fully removed by any cleaning method. The details, exclusions, refund rules, and our 12-month roof soft wash warranty are set out in that policy, which forms part of these Terms.
10. Pre-existing conditions
Cleaning reveals the true condition of a surface. Dirt, mold, and algae can hide problems that already exist, and the cleaning process can make them more visible. We are not responsible for damage or appearance issues that result from pre-existing conditions, including:
- loose, peeling, blistering, or poorly bonded paint, stain, or sealant;
- oxidized or chalky paint, vinyl, or aluminum siding, which may look uneven or streaky once cleaned;
- failed, cracked, or missing caulking and window seals, which can let water in;
- etched, spalled, pitted, or previously over-pressured concrete, and "wand marks" left by others;
- cracked, brittle, broken, or loose roof tiles, shingles, gutters, and downspouts;
- rotted, soft, or splintering wood on decks, fences, and trim;
- permanent staining from rust, fertilizer, efflorescence, tannins, or oil that has deeply penetrated the surface;
- improperly installed or weathered materials, and faulty outdoor electrical fixtures or wiring.
We use low-pressure soft washing on delicate surfaces and will point out conditions we notice before we start. If we believe a surface is at risk, we may recommend a different method, adjust the scope, or decline to clean that area.
11. Plants and landscape protection
We use biodegradable, commercial-grade cleaning solutions and take standard precautions to protect plants, such as pre-wetting and rinsing landscaping, diluting solutions appropriately, and covering sensitive plants where practical. Despite these precautions, some plants are especially sensitive, and plants that are already stressed, newly planted, or in direct contact with cleaned surfaces may show temporary leaf burn or discoloration. Please tell us about any prized or delicate plants. We are not responsible for minor, temporary effects on landscaping; if a plant is seriously damaged due to our failure to take reasonable precautions, we will work with you to make it right.
12. Water runoff and environmental compliance
California and local stormwater rules restrict what can enter storm drains. We follow best management practices, including using biodegradable cleaners, directing rinse water to landscaped areas or sanitary sewer connections where appropriate, blocking storm drain inlets, and using water recovery or recycling equipment where required, such as on many commercial sites and for degreasing work. For background on these rules, see the California State Water Resources Control Board and our guide to eco-friendly pressure washing in California.
You agree to tell us about storm drains, drainage paths, and any site-specific rules (such as those of your HOA, property manager, or municipal permit) that we need to follow. If water recovery is required, we will include it in your quote. During drought restrictions, we follow applicable local water-use rules, and may need to reschedule or change methods to comply.
13. Photos of your property
We take before, during, and after photos of every job to document surface conditions and our work. We use these photos for marketing, such as our gallery, only with your consent, and we remove or blur people, license plates, and house numbers before publishing. See the "Before-and-after photos" section of our Privacy Policy for details.
14. Intellectual property
The Website and its content, including text, photos, graphics, logos, the Spraydaddys name and branding, the price calculator, and the site design, are owned by or licensed to Spraydaddys Inc. and protected by copyright, trademark, and other laws. You may view and print pages for your personal use. You may not copy, modify, distribute, sell, or create derivative works from the Website content without our written permission, except for brief quotations with a link back to the original page.
If you send us feedback, testimonials, or suggestions, you allow us to use them without payment, but we will only publish your name or photos of your property with your permission.
15. Third-party links
The Website may link to websites we do not operate, such as government agencies, review sites, or payment processors. We provide these links for convenience; we do not control and are not responsible for their content, privacy practices, or availability. Your use of third-party sites is governed by their own terms and policies.
16. Disclaimers
The Website and its content are provided "as is" and "as available." Articles, guides, pricing ranges, and calculator results are for general information only and are not a substitute for an on-site inspection. To the fullest extent permitted by law, we disclaim all warranties regarding the Website, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not guarantee that the Website will be error-free or uninterrupted.
For Services, we promise to perform our work in a careful and workmanlike manner consistent with industry standards. Our express guarantee and warranty for Services are those in our Satisfaction Guarantee & Cancellation Policy. Nothing in these Terms excludes any warranty or right that cannot be excluded under California law.
17. Limitation of liability
Spraydaddys is licensed and insured, including general liability and workers' compensation coverage. If we damage your property through our negligence, please notify us within 7 days of the job (or promptly after you discover hidden damage), allow us to inspect it, and we will repair it, pay for the reasonable cost of repair, or handle the matter through our insurance.
To the fullest extent permitted by law:
- we are not liable for indirect, incidental, special, consequential, or punitive damages, such as lost profits, lost business, or loss of use, arising from the Website or Services;
- we are not liable for damage caused by pre-existing conditions described in Section 10, by information you failed to give us, or by your failure to meet your responsibilities in Section 5; and
- for claims related to your use of the Website (as opposed to Services at your property), our total liability will not exceed $100.
These limits do not apply to liability for death or personal injury caused by our negligence, for fraud, gross negligence, or willful misconduct, or to any liability that cannot be limited under California law, including Civil Code section 1668.
18. Indemnification
You agree to defend, indemnify, and hold harmless Spraydaddys Inc. and its owners, employees, and agents from claims, losses, and reasonable costs (including attorneys' fees) brought by third parties to the extent they arise from (a) your misuse of the Website, (b) your breach of these Terms, (c) your providing false information or lacking authority to authorize work at a property, or (d) conditions at your property that you knew about and did not disclose to us. This does not require you to indemnify us for our own negligence or misconduct.
19. Safety and our right to refuse work
Safety comes first for our crew, your family, and your property. We may decline, pause, or stop any job if we encounter unsafe conditions, such as aggressive animals, exposed wiring, unstable structures, unsafe roof access, hazardous materials, or threatening behavior. If we stop for safety reasons that were not disclosed to us, you will be charged only for work completed.
20. Governing law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, and, where applicable, the Federal Arbitration Act. Subject to Section 21, you and we agree that any court proceeding will take place in the state or federal courts located in Los Angeles County, California.
21. Dispute resolution and arbitration
Step 1: Informal negotiation
Most concerns can be fixed with a phone call. Before starting any formal proceeding, you and we agree to try to resolve the dispute informally for at least 30 days. To start, send a written notice to [email protected] or to our mailing address describing the problem and what you want. We will do the same if we have a dispute with you, using the contact details we have on file.
Step 2: Small claims or binding arbitration
If the dispute is not resolved within 30 days, either party may bring an individual claim in small claims court in Los Angeles County if the claim qualifies. Otherwise, any dispute arising out of or relating to these Terms, the Website, or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or, for commercial customers, its Commercial Arbitration Rules) in effect at the time. The arbitration will take place in Los Angeles County, California, or by video or phone if both parties agree, before a single neutral arbitrator who may award the same individual relief a court could.
- Costs. For consumer claims of $10,000 or less, we will pay all filing, administration, and arbitrator fees, unless the arbitrator finds your claim frivolous or brought for an improper purpose. For other claims, fees are allocated under the applicable rules and California law. Each party pays its own attorneys' fees unless the law or the arbitrator awards otherwise.
- Exceptions. Either party may seek emergency injunctive relief in court to protect intellectual property or prevent imminent harm. Nothing in this section waives your right to seek public injunctive relief; any such claim will be decided by a court in Los Angeles County after the individual claims are arbitrated.
Class action waiver
To the extent permitted by law, you and we agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate claims of more than one person. If this class action waiver is found unenforceable for a particular claim, that claim will be decided by a court, not an arbitrator.
30-day right to opt out of arbitration
You may opt out of this agreement to arbitrate by sending us written notice within 30 days after you first accept these Terms (for example, by booking a job). Email [email protected] with the subject line "Arbitration Opt-Out," or mail us, and include your name, service address, and phone number. Opting out does not affect any other part of these Terms or the quality or price of our Services. If you opt out, disputes will be resolved in the courts described in Section 20.
22. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Changes apply to Website use and to Services booked after the change is posted; the Terms in effect when you booked apply to that job. Material changes to the arbitration section will not apply to disputes we already knew about before the change.
23. Severability and general terms
If any part of these Terms is found invalid or unenforceable, that part will be enforced to the maximum extent permitted and the rest of the Terms will remain in effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of our business. Neither party is liable for delays caused by events beyond its reasonable control, such as severe weather, wildfire, natural disaster, utility outages, or government orders. These Terms, together with our policies and any signed quote or service agreement, are the entire agreement between you and us about their subject matter. Headings are for convenience only.
24. Contact information
Questions about these Terms, a quote, or a recent job? We are happy to help.
- Email: [email protected]
- Phone: (213) 866-1990
- Mail: Spraydaddys Inc., 928 S. Broadway #254, Los Angeles, CA 90015
Ready to book? Request a free quote or call us today.